About Us

Legal Informations

    CharmCell logo is the trademark solely for use by CharmCell, Inc.

    Order Acceptance:

    - All orders are subject to final approval and acceptance by CharmCell.

    - All orders remain the property of CharmCell unless the customer pays the items in full.

    Product Inspection:

    - Inspection of all items purchased from CharmCell, is the sole responsibility of the customer, this inspection must be made within ten (10) business days of invoice date.

    - CharmCell is not responsible for missing items after ten (10) business days of invoice date, regardless of error of fault.


    - All returns must have a return merchandise authorization from sales representative.

    - Only return the specific quantities and the products damaged on the road.

    - The customer pays “In-bound” freight and “Out-bound” freight is paid by CharmCell.

    - All returns for credit are subject to restocking fee.

    - Defective items are exchanged for the same title only.

    Refused shipments:

    - All claims for incorrect shipment must be received within seven (7) days from the invoice date.

    - Freight damage claims should be filed directly with carrier.

    - If the purchaser refuses to accept shipment for any reason, CharmCell is entitled to a twenty five (25) percent restocking fee from the total of the purchase.


    - CharmCell will make every effort to ship the merchandise as soon as possible.

    - We are not responsible for orders not shipped out on the date of order.

    - All risk of loss and damage in transit shall be borne by the customer.


    - MasterCard , Visa and eMail Transfer are accepted.

    - Acceptable payments for Cash ON Delivery (C.O.D.) accounts are cashier’s check, money order or company check.

    - Personal checks and temporary checks will not be accepted.

    - Any returned checks to CharmCell for “Non Sufficient Funds” (N.S.F.) or “Stop Payment” may jeopardize the company’s privileges to pay on credit.

    - A twenty (20) dollar service charge will be accessed to all N.S.F. checks and a twenty five (25) dollar service charge will be accessed to all checks placed on “Stop Payment”.

    - A late charge fee of 1.5% per month or fifteen (15) dollars minimum per month will be charged to all net term customers for past due accounts.


    - This limited warranty covers part of small electronics of CharmCell’s products.

    - Limited warranty does not cover for phone damage and/or car damage due to use of CharmCell’s product.